Central Station Operator
Chanhassen, MN
Checkpoint Systems, Inc. is a leading provider of security solutions, radio frequency-based shrink management solutions; security and loss prevention systems for an impressive roster of the world’s most successful retailers and consumer package goods manufacturers. We continually deliver smart solutions by offering a comprehensive portfolio of products and services, making it easy for our customers to do business with increased efficiency, cost savings, rapid response, and superior service.
We believe in conducting our business with honesty, integrity, respect, innovation, and with a passion for excellence. We are seeking quality, customer-focused individuals who want to be part of a winning team, and who are passionate about providing excellent customer service.
We are currently seeking a Central Station Operator in our Chanhassen, Minnesota location. Day shifts available. This is a rotating shift schedule (every other weekend and holidays). A scheduled day is 10 hours – will work 30 hours one week, 40 hours the next.
POSITION DESCRIPTION:
¨ Monitors and dispatches incoming calls and alarm signals.
¨ Responds to customer calls with prompt, helpful information.
POSITION REQUIREMENTS
¨ 1 year customer service experience
¨ 1 year call center experience
¨ 35 wpm keyboarding skills
¨ Excellent customer service philosophy
¨ Ability to work in a fast-paced environment
¨ Ability to deal with urgent crisis situations in a calm and professional manner.
¨ Ability to prioritize tasks and make sound judgment calls
¨ Security industry experience a plus
We offer a comprehensive compensation and benefits package, including 401(k), employee stock purchase plan, tuition reimbursement, and more in an employee-focused and goal-oriented organization. Please submit your resume with compensation requirements to:
Fax: 877-278-6625
Checkpoint Systems, Inc.
8180 Upland Circle
Chanhassen, MN 55317
EOE Employer
Drug Free Workplace
JOB POSTING
Designer, Level 3
Intrusion/Fire Alarm Systems
Chanhassen, MN
Checkpoint Systems, Inc. is a leading provider of radio frequency-based shrink management solutions and loss prevention systems for an impressive roster of the world’s most successful retailers and consumer package goods manufacturers.
We are seeking quality, customer-focused individuals who want to be part of a winning team, and who are passionate about providing excellent customer service. Currently, we are seeking a Designer in our Chanhassen, Minnesota location.
PRIMARY RESPONSIBILITIES:
· Responsible for the origination, quality control & coordination between Sales, Operations and Design in regards to product selection and application design for burglar & fire alarm systems.
· Generates new part/drawing numbers as new product is established and approved by the Technical Pool, Manufacturing, Design, IAR and Sales Departments.
- Organizes, maintains and distributes drawings of Checkpoint interface panels and application details in coordination and input from design, technical pool, operations, manufacturing and sales.
· Assembles and distributes documentation (technical bulletin, manuals, schematics, bill of materials, assembly procedure, assembly drawing and a test procedure) with any new product to design, manufacturing, sales and operations.
· Coordinates with the IS Department in the creation and maintenance of a new tech web site. This site will incorporate new drawings and information as well as a gradual migration of current and legacy documentation. A process will be established for the posting of information from approved sources.
· Creates new drawings in color to assist the DC panel builders in the manufacturing and maintenance of the associated panels. The CAD files will be e-mailed to Technical Writer to post in their COWIDE folder.
· Builds the prototype of new interface panels to be manufactured by our DC.
· Takes digital pictures of new prototype interface panels. Pictures will be forwarded to technical writer for distribution and posting in the Intranet.
· Conducts training for new hires in operations, design and sales departments on new and existing products for burglar and fire alarm systems.
- Attends new and existing customer meetings to recommend product application and establish design criteria and expectations.
- Participates in future efforts with operations and sales in the product selection and design of drawings that can generate future opportunities.
POSITION REQUIREMENTS:
MINIMUM:
- Associate Degree from 2-year college/technical school or equivalent experience.
- 5+ years experience in a designer and/or product manager capacity, or equivalent combination of education and experience.
- Expertise on latest version of AutoCAD software.
- Burglar and fire alarms experience.
- Ability to read and interpret blueprints.
- Computer proficiency (Microsoft Office).
- Detail oriented and able to multi-task.
PREFERRED:
- Electrical/architectural drafting experience a plus.
- Retail and/or loss prevention experience a plus.
- Supervisory/managerial skills a plus.
We offer a comprehensive compensation and benefits package, including performance incentive plans, 401(k), employee stock purchase plan, tuition reimbursement and more in an employee-focused and goal-oriented organization. Please submit your resume with salary requirements to:
Fax: 1-877-278-6625
Checkpoint Systems, Inc.
8180 Upland Circle
Chanhassen, MN 55317
EOE/Drug Free Workplace